12status Frequently Asked Questions

Use this area to help find answers to your questions. If you don't see the answer you need, please complete the form below.

In order to be eligible for 12status you must have a Delta SkyMiles® account that includes a Washington State address.

If it's been more than three days since you joined 12status and registered for SkyMiles, you should have received an email from Delta with your new SkyMiles number. If you haven't, please follow this link to retrieve your SkyMiles number.

You must be registered for BOTH SkyMiles and 12status before you can earn miles. You can do both at once by clicking HERE. Members earn one mile for every Seahawks passing yard accumulated during home and away games.

There is no limit to the amount of miles members can earn with 12status.

You can view the number of miles you've earned during the 2018 NFL Season by logging into your 12status account HERE Miles from previous seasons can be viewed in your Delta SkyMiles account.

Miles will be added to your SkyMiles account within 48 hours of the conclusion of each Seahawks 2019 NFL Season game.

Please ensure that the information you used to register for 12status matches your Delta SkyMiles account information. If it does not, you will need to update your membership information in order to earn miles. For 12status account management, log into your 12status account HERE and locate the "ACCOUNT" tab in the top right corner of your account page. For Delta SkyMiles account management, you can contact a SkyMiles representative at 1-800-323-2323 or log into your Delta SkyMiles account HERE.

Once miles are deposited into your SkyMiles account they can be redeemed for travel or many other rewrads. Learn more at delta.com/usemiles. Contact a SkyMiles representative at 1-800-323-2323 or log into your Delta SkyMiles account HERE.

Miles can be redeemed for Award Travel on any Delta Air Lines flight with no blackout dates.

Miles in your Delta SkyMiles account never expire.

No. Miles earned through 12status are redeemable miles not Medallion Qualification Miles (MQMs), and therefore do not count toward Medallion or Million Miler Status. Learn more about Medallion Status HERE.

Locate your existing SkyMiles number. If you are having trouble doing so please CLICK HERE. With your SkyMiles number, re-enroll in 12status using the "New to SkyMiles" entry method HERE.

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Your Lyft offer is good between August 29, 2019, 12:00 PM PT and February 3, 2020 at 11:59 PM PT.
Only rides completed after successfully entering the Promo Code on the Lyft app will qualify for the discount. Enter your unique promo code under the 'promo' tab within the app.

More Questions?

If you don't see the answer to your question above, complete the below form and 12status Support will get back to you within 48 hours.