12Status Frequently Asked Questions

Have a question? Review the responses below to help find answers to your questions. If you don't see the answer you need, please complete the form below.

In order to be eligible for 12Status you must have a Delta SkyMiles® account that includes a Washington State address.

If it's been more than three days since you joined 12Status and registered for SkyMiles, you should have received an email from Delta with your new SkyMiles number. If you haven't, please follow this link to retrieve your SkyMiles number.

Click HERE to reset your password.

You must be registered for BOTH SkyMiles and 12Status before you can earn miles. You can do both at once by clicking HERE. Members earn one mile for every Seahawks passing yard accumulated during home and away games throughout the regular and post season.

There is no limit to the amount of miles members can earn with 12Status.

You can view the number of miles you've earned during the 2021 NFL Season by logging into your 12Status account HERE. Miles from previous seasons can be viewed in your Delta SkyMiles account.

Miles will be added to your SkyMiles account within 72 hours of the conclusion of each Seahawks 2021 NFL Season game.

Please ensure that the information you used to register for 12Status matches your Delta SkyMiles account information. If it does not, you will need to update your membership information in order to earn miles. For 12Status account management, log into your 12Status account HERE and locate the "ACCOUNT" tab in the top right corner of your account page. For Delta SkyMiles account management, you can contact a SkyMiles representative at 1-800-323-2323 or log into your Delta SkyMiles account HERE.

Once miles are deposited into your SkyMiles account they can be redeemed for travel or many other rewards. Learn more at delta.com/usemiles. Contact a SkyMiles representative at 1-800-323-2323 or log into your Delta SkyMiles account HERE.

Miles can be redeemed for Award Travel on any Delta Air Lines flight with no blackout dates.

No, your miles don't expire with SkyMiles.

No. Miles earned through 12Status are redeemable miles not Medallion Qualification Miles (MQMs), and therefore do not count toward Medallion or Million Miler Status. Learn more about Medallion Status HERE.

Locate your existing SkyMiles number. If you are having trouble doing so, please CLICK HERE. With your SkyMiles number, re-enroll in 12Status using the "New to SkyMiles" entry method HERE.

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12Status members are invited to join Delta Air Lines and the Seahawks for an exclusive viewing party in the Delta Sky360 Club at Lumen Field on Sunday, November 14th to watch as the team travels to Green Bay to take on the Packers. Check-in begins at 12:30 p.m. PT.

Please note, attendees must be 18 years or older. All attendees will be required to show a proof of vaccination upon check-in. Event registration & attendance will be limited in accordance with local government regulations.

Six lucky 12Status members will be randomly selected to attend the Seahawks away game in Los Angeles on Deceomber 19th. Each winner will get to bring one guest. Delta Air Lines and the Seahawks will be responsible for providing roundtrip airfare for two, hotel accomodations, Sky Club access and game tickets.

More Questions?

If you don't see the answer to your question above, please complete the form below and 12Status Support will get back to you within 48 hours.